• Shanti was made Principal Mediator of Singapore Mediation Centre.
• Shanti was appointed as an International Mediator in the inaugural panel of international mediators of the American Arbitration Association – and was invited to speak as a representative during Singapore Convention Week in Singapore.
• Shanti continued as Chair of the Investor State Mediation Taskforce of International Mediation Institute (IMI) attending UN WG III meetings virtually.
• Shanti was Project Manager of the National Covid 19 Mediation Initiative.
• Shanti spoke in several forums on the benefits and advantages of Mediation as a modern, commercially sensible approach to problem solving.