Shanti was made Principal Mediator of Singapore Mediation Centre.
Shanti was appointed as an International Mediator in the inaugural panel of international mediators of the American Arbitration Association – and was invited to speak as a representative during Singapore Convention Week in Singapore.
Shanti continued as Chair of the Investor State Mediation Taskforce of International Mediation Institute (IMI) attending UN WG III meetings virtually.
Shanti was Project Manager of the National Covid 19 Mediation Initiative.
Shanti spoke in several forums on the benefits and advantages of Mediation as a modern, commercially sensible approach to problem solving.